Essential
Always active
Analytics
Consent required
Marketing
Consent required
Preferences
Consent required
This Cookie Policy explains how Mutiara Axis ("we", "our", "us") uses cookies and similar tracking technologies on our website at mutia.live. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device and store certain information about your preferences or actions over time. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until deleted).
Similar technologies, such as web beacons, pixel tags, and local storage, operate on comparable principles and are covered by this policy under the general term "cookies".
2. Categories of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for our website to function. They enable core features such as navigation and access to secure areas. Without them, the site cannot operate properly. Essential cookies do not require your consent and cannot be switched off.
Examples of what essential cookies enable:
- Storing your cookie consent preference so we do not repeatedly show you the consent notice
- Maintaining session continuity during your visit
- Supporting security and anti-fraud measures
2.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. They provide information about which pages are visited most frequently, how long visitors stay, and what technical errors may occur. This information is used in aggregated form to improve the website. We use Google Analytics for this purpose.
Analytics cookies are only activated if you consent. If you decline, we will not track your browsing behaviour on our site.
2.3 Marketing Cookies
Marketing cookies are used to measure the effectiveness of our advertising campaigns and to present relevant content on third-party platforms. These may be set by advertising platforms such as Google Ads or Meta (Facebook) if we run paid campaigns. They allow those platforms to show you advertisements relevant to our services after you have visited our site.
Marketing cookies require your consent and are only activated if you agree.
2.4 Preference Cookies
Preference cookies allow our website to remember choices you have made, such as your display preferences or form-fill history, to provide a more personalised experience on return visits.
Preference cookies require your consent.
3. Cookie Inventory
The following table describes the principal cookies that may be placed on your device when visiting our website.
| Cookie Name | Category | Purpose | Duration | Provider |
|---|---|---|---|---|
cookieConsent |
Stores your cookie consent choice to avoid repeatedly displaying the consent notice | 12 months | Mutiara Axis | |
_ga |
Google Analytics โ distinguishes unique users and tracks sessions across pages | 2 years | ||
_ga_[ID] |
Google Analytics 4 โ maintains session state for measurement | 2 years | ||
_gid |
Google Analytics โ distinguishes users across sessions | 24 hours | ||
_fbp |
Meta Pixel โ tracks visits for advertising measurement and retargeting | 3 months | Meta | |
_uetsid |
Microsoft Advertising (Bing) โ tracks user sessions for conversion measurement | 24 hours | Microsoft | |
_uetvid |
Microsoft Advertising (Bing) โ identifies returning users for campaign measurement | 16 days | Microsoft | |
formPref |
Stores contact form field preferences to streamline repeat visits | 6 months | Mutiara Axis |
Third-party providers listed above have their own privacy and cookie policies. We encourage you to review their documentation if you have questions about how they handle data collected through these cookies.
4. How to Manage Your Cookie Preferences
4.1 Our Consent Notice
When you first visit our website, you will see a cookie consent notice at the bottom of the page. You may accept all cookies or decline non-essential cookies. Your choice is stored for 12 months. You may change your preference at any time by clearing your browser's local storage for our site, which will cause the consent notice to reappear on your next visit.
4.2 Browser Settings
All major browsers allow you to control cookies through their settings. You can typically choose to block all cookies, accept only certain types, or delete existing cookies. Please refer to the help documentation for your browser:
- Google Chrome โ Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox โ Settings > Privacy & Security > Cookies and Site Data
- Apple Safari โ Preferences > Privacy > Manage Website Data
- Microsoft Edge โ Settings > Cookies and site permissions
Please note that blocking certain cookies may affect the functionality of our website.
4.3 Opt-Out Tools for Third-Party Cookies
For analytics and advertising cookies placed by third parties, you may also use the opt-out mechanisms provided by those services:
- Google Analytics opt-out: Google Analytics Opt-out Browser Add-on
- Meta advertising preferences: Meta Ad Preferences centre
- Microsoft Advertising opt-out: Microsoft Privacy Dashboard
5. Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites. We note these signals but do not currently alter our site's behaviour in response to them, as there is no commonly accepted standard for how to respond. Our consent-based cookie management remains the primary way for you to control tracking on our site.
6. Changes to This Policy
We may update this Cookie Policy from time to time as our use of cookies changes or as legal requirements evolve. When we make changes, we will update the "Last Updated" date at the top. We encourage you to review this policy periodically. Continued use of our site after an update constitutes acceptance of the revised policy.
7. Contact Us
If you have questions about our use of cookies, please contact us at:
Mutiara Axis
Lot 3-12, Oceanus Waterfront Mall, Jalan Tun Fuad Stephens, 88000 Kota Kinabalu, Sabah, Malaysia
Phone: +60 88-4527 1863
Email: [email protected]